Free Shipping On Orders over $150.00
We work to ship out orders within 2 business days after the order has been satisfied. For holidays, Friday afternoons and weekends, we may take up to 3 business days to ship orders.
Tracking for your order is emailed to you once your order is shipped out. Tracking updates are available typically within 1 day of shipping.
We like to keep things simple. Shipping is a flat rate of $6.95. orders over $150.00 ship free.
Hopefully you love everything you have purchased, but if something does not work out, we’re here to help!
-First, reference our return eligibility below and make sure the item(s) to be returned meet all of our criteria.
-Next, contact us to initiate return, (please DO NOT send your item back without contacting us first)
-Then, Print & COMPLETE the return form (PDF file) and include it in the box with the item(s) you are returning.
-Lastly, swing by your local Post Office, UPS or FedEx location to ship your package. We recommend getting a tracking number for your package, as we are not responsible for items that are lost while in-transit to us.
*customer is responsible for all shipping costs.
** All sales are final on our Boxes of JOY (but we are certain they will love it). **
Almost all items are eligible for a return, please see below for exceptions & rules:
- Items must be returned unworn and unwashed in addition to being smoke, deodorant, make-up and damage free.
- Original tags (if applicable) must be attached & intact.
- If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.
- Final Sale items will not be accepted for return.